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Tag: service

BOBST Announces Appointment Of Service Director For Africa And Middle East Region

BOBST Announces Appointment Of Service Director For Africa And Middle East

Mohamed Ali Ben Mustapha, an electromechanical engineer graduate, joins BOBST with almost 15 years’ experience in industrial production service and management, mainly within the...
Create An Ideal Service Culture In Nine Steps

Create An Ideal Service Culture In Nine Steps

In order to distinguish you and your business from your competitors, John Tschohl, president and founder of the Service Quality Institute said it is...
Tresu Announces Technical Service Support Center For Customers

Tresu Announces Global Technical Service Support Centre For Customers

With service technicians on all major continents and service experts in its new TRESU SMART CENTER, the company supports customers to make them stay...
Making Empowered Decisions

Making Empowered Decisions

John Tschohl of the Service Quality Institute writes that most CEO’s believe their employees are empowered. The description of empowerment for most companies is...

A Competitive Advantage Goes To Leaders That Get It Right

John Tschohl of the Service Quality Institute discusses leadership using four people who went through personal and financial difficulties but kept on looking forward...