Xerox Maintains Leadership Position In Worldwide Managed Print Services


Quocirca, an analyst research group, has revealed that Xerox maintains the leadership position in worldwide managed print services (MPS), this according to its latest market landscape report. The 2017 rankings mark the eighth year for Xerox as the front-runner.

Xerox MPS offerings are positioned to address the complex needs of the paper to digital transformation taking place in both large enterprise and small-to-midsize businesses.

The new portfolio transforms traditional printing devices into smart, connected workplace assistants that reflect the needs of today’s businesses. Their personalised, automated workflows, one-touch access to the cloud, mobile readiness, tailored apps, and multi-layered security features help improve productivity, efficiency and information security.

The Quocirca report, a vendor analysis of the global enterprise MPS market, cites Xerox’s ‘breadth and depth of capability across office to production print environments, and a strong vision for innovation’ as a testament to the company’s ongoing leadership in the space.

‘Xerox has been a clear leader in the MPS market for years – proven again by its eighth year at the top,’ said Louella Fernandes, associate director at Quocirca. ‘Xerox’s innovations in security, analytics and other capabilities continue to enhance their MPS portfolio. Particularly its ConnectKey platform holds great promise as a key enabler for workflow automation for both SMBs and large enterprises.’

The Quocirca report gives an independent evaluation of select providers and outlines key MPS trends based on a customer survey. The findings include:
• 82% of respondents indicated cybersecurity risks as a top reason for MPS initiatives.
• However, only 25% of respondents felt completely confident their print environment is protected.
• 60% of organisations reported at least one print-related data breach in the past year.

‘Managing and securing information is critical to organisations of all sizes. Constant vigilance must be a part of any security strategy, so businesses don’t lose time, money, trust or customers,’ said Ted Dezvane, managed document services leader, Xerox. ‘At Xerox we have a comprehensive security suite to proactively protect device fleets and the data associated with them. Quocirca’s latest report proves that organisations view MPS as a valuable component of their security strategy and their digital transformation.’

Last year, Xerox was also named as a leader in the IDC MarketScape: Worldwide Document Workflow Services Hardcopy 2016 Vendor Assessment, marking the sixth year that Xerox held a leadership position in IDC MarketScape reports evaluating managed print and document services.

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