Tag: customer
The Upside To Customer Complaints
According to John Tschohl from the Service Quality Institute, when customers complain, they are giving you an opportunity to do better, and to be...
Three P’s That Should Form The Basis Of How A Business Engages With Customers
Canon South Africa Managing Director, David Preston, outlines what should form the basis of how a business engages with both external and internal customers.
The...
Steps To Effectively Handle Angry Customers
Customers' patronage, and their money, become even more important when you realise that it will cost you 10 times more to attract new customers...
Enfocus Launches Revamped Customer Portal
My Enfocus is the portal where Enfocus users can find relevant information specific to them, such as licence keys, dashboards and much more. It...
Create An Ideal Service Culture In Nine Steps
In order to distinguish you and your business from your competitors, John Tschohl, president and founder of the Service Quality Institute said it is...
Tresu Announces Global Technical Service Support Centre For Customers
With service technicians on all major continents and service experts in its new TRESU SMART CENTER, the company supports customers to make them stay...
Free Webinar: How To Make Your Digital Print Business A Success
Watch this free webinar hosted by Printing SA on 26 November and be inspired by the panel of experts to thrive, disrupt and elevate digital print....
