HEIDELBERG Enhances Customer Portal

HEIDELBERG Enhances Customer Portal

The cloud-based Customer Portal of Heidelberger Druckmaschinen AG (HEIDELBERG) is increasingly becoming the digital control centre for end-to-end production in print shops. Another tool that has just been added is the Data Capture app for capturing production data on an end-to-end basis and analysing it in real time.

This application transfers planning and job data directly to print shop workstations, supports job and status tracking, and supplies operating data for reporting and actual costings. In this way, the new app function helps improve transparency and optimise control in print shop production departments.

Marco Rassfeld, Head of Prepress and CtP at the pilot user Meinders & Elstermann GmbH & Co. KG, who is also responsible for all issues relating to workflow integration at the company, confirmed the practical benefits. ‘The Data Capture app is self-explanatory and makes life a whole lot easier than the previous process. It saves time, has access to a centralized data source, and ensures full use can be made of all available production slots. The rollout was virtually seamless, and HEIDELBERG provided fast and professional support at all times,’ he said.

Largely implemented on the basis of Prinect to date, the Customer Portal’s current automation functions are merely an intermediate step. HEIDELBERG will be systematically enhancing the portal, integrating further digital solutions that will increase the level of automation to achieve fully autonomous print production. In this way, the company is looking to create a scalable infrastructure that print shops worldwide can use to control their production operations intelligently, autonomously, flexibly, and reliably.

HEIDELBERG GRAPHIC SYSTEMS SOUTHERN AFRICA
+27 86 142 4756
stacey.ohagan@heidelberg.com
www.heidelberg.com/za

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