Customer Service With Passion and Principles

In 1979, long before customer service came into vogue, I designed the world’s first customer service training programme. I felt that if organisations would...

Considerations When Diversifying Into Wide Format Printing

Although many litho and digital printers already take on wide format work and outsource it to partners with the specific equipment required, this can...

Bobst Africa And Middle East Celebrates 25th Anniversary

Bobst Africa and Middle East Ltd. recently celebrated its 25th anniversary. An event to mark the occasion was held in Tunis during the first...

Heidelberg Recertifies To New Management System Standards

Certification to the international ISO standards has been part and parcel of the quality and environmental policy of Heidelberger Druckmaschinen AG (Heidelberg)’s for over...

Xerox Enhances User Experience

Xerox engineers have considered the obstacles employees encounter when dealing with technology that integrates office equipment with the app world. ‘We’ve created a series of...

Bytes Document Solutions Partner Cape Office Installs Xerox Versant 80 Press

Bytes Document Solutions has announced the installation of a new Xerox Versant 80 Press at family-run commercial printing business Print-Tag, suppled by long-time authorised...

Two category wins for Iggesund

Cartons made of paperboard from Iggesund Paperboard won two of the categories at the Carton Excellence Awards 2017. They were given at the Pro...

Konica Minolta Unveils AccurioLabel 190

The AccurioLabel 190 full-digital toner press has been developed and manufactured in cooperation with Danish company Grafisk Maskinfabrik (GM). The machine was unveiled at...

Develop CEO Shares Insight Into Customer Relations

When creating a relationship with a customer, there are several aspects that often get overlooked and need to get taken into greater consideration. Marc...

Color In Mail Offers Unique Solutions With Xerox Presses

Midrand based direct mail printer Color in Mail is experiencing a second generation of success with Xerox solutions. Color in Mail was founded by Warren...