Ricoh SA won the award for Best Overall Support and Performance in Production Printing, having competed against 23 other Ricoh direct sales operations from 19 countries that fall under the European region of the company.
Criteria for nomination are service performance, effectiveness, and profitability of the production print service team to support their production print customers, and maximise the potential to support future sales growth.
‘The award recognises outstanding performance of teams and people who make a difference,’ said Morgan Crosby, director of the Customer Services group at Ricoh SA. ‘We’re obviously quite thrilled to come out on top competing against all the other operating companies. The award also demonstrates our team’s expertise in production printing that meets and exceeds customer needs.’
Crosby and Herman Meyer, national customer service manager at Ricoh SA, collected the award at a ceremony in London in May.