Ricoh Opens New UK Customer Experience Centre


Ricoh has opened its Customer Experience Centre in Telford, UK, where it will showcase the breadth of its technologies and capabilities.

Dr Peter Williams, executive vice president, head of Production Printing Business Group, Ricoh Europe said, ‘For the first time in Europe, the centre brings together Ricoh’s breadth of knowledge, and experience in production printing, lean manufacturing and inkjet development in one location, as well as an impressive portfolio of products, solutions and services.’

Including, its newest additions, print professionals are now able to assess and test:
• The Ricoh Pro VC60000 continuous feed production inkjet platform. It is designed to produce direct mail, books and marketing materials using Ricoh’s own inkjet heads and unique multi drop on demand ink jetting technology for first class quality on a range of substrates.
• The Ricoh Pro C9100 series of durable colour cut sheet high volume digital presses, suited for larger commercial printers seeking to start up or expand their hybrid digital and offset workflow.
• The Ricoh Pro C7100X series of digital colour cut sheet presses, equipped with a fifth colour station allowing applications with clear gloss or white, offering print services providers significant additional revenue opportunities.

The new facility also features recent software releases such as TotalFlow BatchBuilder, an easy-to-adopt, hardware-agnostic production management tool designed to allow print jobs to be batched together in the most efficient manner.

TotalFlow BatchBuilder is the latest member of Ricoh’s software family that includes a variety of solutions to streamline and control print production, including Ricoh ProcessDirector and the TotalFlow production management suite.

‘This end-to-end print production centre of excellence is designed to bring together and make available Ricoh’s wealth of expertise and experience in production printing and manufacturing,’ stated Williams. ‘This will not only help existing clients to evaluate new applications, substrates and more, but it also shows them the breadth of offerings from Ricoh that can help them improve both productivity and profitability.’

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