Heidelberg South Africa has launched its Online shop, the company’s latest tool that enables customers to enjoy purchasing consumable products more efficiently, allowing them to focus on the more vital revenue-generating functions of their business.
The new online portal enables customers to shop safely and securely 24/7. The Online shop facilitates ordering from a comprehensive product catalogue which is made simple by using customised shopping lists, past orders or invoice data which is available immediately.
The clear page structure and navigation have been developed with ease of use in mind, so you can find what you’re looking for quickly.
Customers now have easy access to browse and place orders from the full range of products with account-specific pricing being displayed. For additional support, product information and pricing negotiations, they can contact a helpful sales representative.
Besides saving on costs, customers will also know exactly what has been ordered with the applicable prices and an automatic email notification for every order that is placed. Delivery will be standard following the same delivery schedule as normal telephone/emailed orders would do.
Customer account information is confidential and secure, with the option to allocate an unlimited amount of users to their account with unique login and different levels of access. No one can order from their account unless their management has given them the full authorisation to do so. The only breach to this would be the customer’s own disclosure of their username and password to third parties.
With preloaded lists and past orders, the chances of ordering incorrect goods are also minimised. Heidelberg is constantly adding consumable products to the portfolio. So whether your machine is old or new, the Online Shop will have the necessary products you require.
While the Online Shop currently only offers consumables, in time, fast wearing spare parts (e.g. rubber suckers, feeder belts etc.) will also be made available. By adding one’s equipment to one’s profile, i.e. registering serial number, make and model, it will be both easier for Heidelberg and the customer to order the correct consumables and spare parts for the machine.
To enjoy the benefits of the Online Shop, register now by visiting the Heidelberg Southern Africa website or by contacting your local Sales Representative.