The non-profit association for the IT industry, CompTIA has honoured Ricoh with its Managed Print Trustmark. CompTIA developed the mark of trust in collaboration with industry experts and leaders to identify companies that have made a commitment to the highest levels of integrity and sustained quality service.
The mark of trust is designed specifically for companies offering on-premise print services via a managed services business model. Ricohs Managed Print Trustmark is an industry credential that signifies adherence to industry best practices for service delivery and customer interaction in the managed print market.
Richard Pinker, MD of Ricoh SA said, The award is strong recognition of our approach to delivering global managed document services while helping our customers execute a comprehensive document process improvement strategy. CompTIA is well respected for its thorough evaluation process when considering candidates for the Managed Print Trustmark so that makes this recognition even more gratifying.
Ricoh earned the CompTIA Managed Print Trustmark after the company was evaluated on the internal practices and procedures it uses to run its business and the external activities and operations it engages in with customers and prospects.
This industry benchmark of competency, trust and value requires companies to complete a rigorous evaluation process,said Nancy Hammervik, senior VP of industry relations at CompTIA. By earning this trust mark Ricoh has demonstrated its commitment to meet or exceed the best business practices the IT industry has to offer.