Ricoh has won the 2013 Managed Print Services Association (MPSA) Leadership Award for Best Direct Managed Print Services Plus Provider in the Managed Print Services Industry. The award was presented to Ricoh at the CompTIA’s ChannelCon event, held on July 30 in Orlando.
A Direct Managed Print Services Plus Provider is an organisation selling basic managed print services, which is owned directly or indirectly by a manufacturer and offers additional solutions around document management, document workflow, and, or business document processes, according to the MPSA.
Ricoh was chosen this year from a host of applications the MPSA received from around the globe. The competition for this category was stiffer than ever, pushing our judging panel to the limits, said Kevin DeYoung, VP, Managed Print Services Association. To say that it is a great honour to be deemed the best is an understatement. Ricoh should be very proud of how it separated itself from all others in the category.
Ricoh MDS helps improve performance for a growing number of organisations as they digitise information, streamline workflows and more quickly deliver the right information to the right people at the right time, said Tian Horn, executive GM responsible for direct sales operations, including production printing and software at Ricoh SA.
Criteria for the Direct Managed Service Plus Provider category included: core capability (extent of proposition and problem-solving); case study (detail of best practice and client feedback); and differentiation.
Ricoh was also recently named a Leader in Worldwide Managed Print Services (MPS), according to the new IDC MarketScape: Worldwide Managed Print and Document Services 2013 Hardcopy Vendor Analysis. In addition to the IDC report, Gartner positioned Ricoh in the Leaders Quadrant in its annual Magic Quadrant: Managed Print Services Worldwide report; and ranked Ricoh in the top three globally in the 2012 Competitive Landscape: Managed Print Services, Worldwide. Ricoh was also named a Leader in The Forrester Wave: Managed Print Services, Q2 2012 report. Forrester gave Ricoh and its Managed Document Services (MDS) programme the highest possible marks in technology and solution ownership, enterprise print support, and MPS market experience. Most recently, Ricoh was named a market leader in a report from Quocirca titled: Managed Print Services (MPS) Landscape, 2013.