Gartner has made Ricoh a leader in its 2013 Magic Quadrant report for Managed Print Services for a fourth consecutive year. Ricoh was also recently named a Leader in Worldwide Managed Print Services according to the new IDC MarketScape: Worldwide Managed Print and Document Services 2013 Hardcopy Vendor Analysis.
The company was also named a Leader in the The Forrester Wave: Managed Print Services, Q2 2012 report. Forrester gave Ricoh and its MDS programme the highest possible marks in technology and solution ownership, enterprise print support, and MPS market experience. And earlier this year, Ricoh was named a market leader in a report from Quocirca entitled Managed Print Services (MPS) Landscape, 2013.
'We are proving with customers again and again that Managed Document Services (MDS) is not just about creating efficiencies related to document management but it’s about helping these companies better serve their customers and be more competitive in their markets,' said Richard Pinker, MD of Ricoh SA. 'Never have these needs been more important as companies adapt to the speed of new mobile technologies, face more nimble competition and try to keep their connected workforce productive. Ricoh is at the forefront of these changes and we believe our leadership position is validation for customers that we have the knowledge and experience to help them succeed.'
Ricohs MDS build upon a core foundation of industry-leading hardware and software technologies and document and IT-related services. These services address the business practices surrounding the management of both print and electronic information. Ricoh’s MDS can help customers manage critical business processes, activities, and resources with the ultimate benefit of controlling costs and enhancing employee productivity. By delivering the right information, at the right time, in the right form, Ricoh works with customers to optimise document and information processes, ultimately capitalising on new business opportunities.
Ricoh is equipped to assist its customers execute a comprehensive strategy for document process improvement that helps reduce costs and potentially increase revenue through its MDS approach. Its proven methodology (understand, improve, transform, govern and optimise) helps the company to pinpoint an organisation’s key processes and then align them with services that will help customers achieve measurable and sustainable business outcomes.
The knowledge Ricoh has gained through its thousands of implementations has also provided insight into the top business concerns that are most prevalent in today’s corporate environments including: cost control, environmental sustainability, information security and governance, business process efficiency, organisational change management, intelligent worker productivity, information optimisation and strategic infrastructure. This insight helps accelerate the first step in the process: understand, so customers can begin the improve phase more quickly and start realising the resulting benefits as soon as possible.