In the ever-changing world of print and document tech, Altron Document Solutions stands tall as a leading force, shaping the future of printing across Africa. At the heart of this success lies a team of dedicated individuals, each bringing their unique expertise and passion to the table. This is a sponsored article.
Among these key members is Keith Knott, Head of Sales and Operations: Production Services Group (PSG). In this article, we discover what makes him tick, both within the realm of document solutions and beyond.
Keith’s journey began in the age of fax machines, as a travelling salesman with the then ‘tech-of-the-moment’ packed into the boot of his car; a world far removed from the complex digital solutions he tackles today. Yet, his adaptability is as impressive as his 30-year tenure. He’s not just a witness to change; he’s a skilled navigator and pillar of Altron Document Solutions, guiding his team with a steady hand and a keen eye for the future.
While his working life has been mainly within the Xerox fold and brand ecosystem, Keith isn’t just about technology. He leads with a heart as open as his communication channels. Collaboration is his compass, guiding him to value the diverse expertise of his crew. He fosters a learning environment where questions are encouraged and growth is celebrated, ensuring his team stays ahead of the curve.
With over 30 years in the industry, starting in the fax machine era and transitioning to more complex digital printing solutions, Keith possesses a wealth of knowledge and understanding.
Innovation is Keith’s lifeblood. He embraces change, adapting his approach and encouraging his team to do the same. He sees the potential for print beyond the physical, recognising its artistic value and its enduring influence and relevance in a digital world. He is always eager to share his experiences and viewpoints with younger generations; to encourage them not to write print off just yet, rather pointing out how omnipresent it actually is in their lives without them even realising it – that print is all around us, everywhere, every day.
In Keith’s own words, he doesn’t just sell machines, he crafts solutions. His team understands that customers crave more than just hardware; they seek partners who understand their needs and deliver tailored experiences. They want functional products that add value and Keith believes it’s his team’s mandate to make every customer experiences as seamless (and painless) as possible.
Keith’s primary concern is exceeding customer expectations. He fosters a team that understands customer needs and goes beyond selling devices to offer complete solutions.
And let’s not forget the human touch. Keith fosters a positive environment where humour breaks the ice and humility builds trust. He’s a leader who inspires, never dictates – a testament to his belief in the power of collaboration.
When Keith’s not charting the course in the world of print, you might find him casting a line as a keen bass fisherman. He has a deep connection to the outdoors, but at the heart of it all lies his family. He admits to finding joy in the simple things – a value that translates into his genuine interactions with colleagues and his dedication to creating a positive work environment.
Keith is a leader who embodies the values of dedication, innovation and customer focus. He is a valuable asset to Altron Document Solutions and the printing industry as a whole – continuously striving to push boundaries and ensure the continued relevance of print in a rapidly evolving technological landscape.
ALTRON DOCUMENT SOLUTIONS
+27 11 928 9111
hotline.marketing@bdsol.co.za
www.altron.com
https://www.bdsol.co.za
